Reference

How cv7777 Handles Your Personal Data

Your account details, wallet identifiers, and session activity are handled with care — this page explains what we collect, why we collect it, and how you can control it. Availability of certain services depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlYour right to access or delete dataSecure data retention policy

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply a layered approach to protecting your data — from the moment you register to every time you top up via GoPay or cash out to OVO. Here is what that looks like in practice.

Encrypted Storage

Your account credentials and wallet references are stored using encryption at rest. Access is restricted to authorised systems only — no manual staff access without a logged reason.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the consent banner or your account settings.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable local law. Once that period ends, data is deleted or anonymised.

Request and Correction

You have the right to request a copy of your data, correct inaccurate details, or ask us to delete your account. Submit the request via live chat or email and we will respond promptly.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or remove your personal data, our support team handles these requests directly. Reach us through any of the channels below and we'll walk you through the process step by step.

Team online

Live Chat

Open the live chat widget from your account page. A support agent will take your data request and confirm receipt within the same session.

Email Support

Send your request to our support email. Include your registered phone number or wallet reference so we can locate your account quickly.

Account Settings

Some data preferences — like cookie consent and marketing opt-outs — can be adjusted directly inside your account settings without contacting support.

What Information We Gather and Why

cv7777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with cv7777, we collect the details you provide during registration — your name, email address, phone number, and the wallet identifiers you connect for payments via DANA, OVO, or GoPay. We also log your session activity: device type, browser, IP address,

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and pages visited. This helps us verify your account, process withdrawals, and keep your wallet connections secure. Transaction records — amounts sent and received through DANA, OVO, or GoPay — are stored to resolve disputes and meet obligations under applicable local law. We do not sell
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your personal data to third parties. Any sharing with payment processors such as DANA or OVO is strictly for the purpose of completing your transaction. Players in Tangerang and elsewhere across Indonesia are covered by the same data standards. Data collected through third-party login or device
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fingerprinting is used only for fraud prevention and is not shared outside that purpose. You can request a copy of your stored data at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Data and Privacy Rights

These are the questions we hear most often about how cv7777 handles personal data, wallet information, and your rights as an account holder.

We collect your name, phone number, email, and the wallet ID you use for DANA, OVO, or GoPay deposits. Device and session data is also logged for security purposes.

Yes. Wallet references are stored with encryption and are only accessed by the payment processing system. We do not expose your wallet ID to any third party outside of completing your transaction.

Yes. Contact our support team via live chat or email with your registered phone number. We will compile and send your data record within the timeframe required under applicable local law.

Submit a deletion request through live chat or email. We will close your account and remove personal data after verifying your identity and settling any outstanding balance to your wallet.

We share data only with payment processors like DANA or OVO to complete transactions, and where required by applicable local law. We do not sell your data or share it for marketing purposes.

Session cookies keep you logged in; analytics cookies help us improve the lobby experience. You can manage or withdraw cookie consent through the banner shown on first visit or inside account settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How cv7777 Handles Your Personal Data

Data Handling, Cookies, and Account Security

Contact Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

Questions About Your Data and Privacy Rights

01 What personal data does cv7777 collect when I register?

02 Is my DANA or OVO wallet information stored securely?

03 Can I request a copy of all the data cv7777 holds about me?

04 How do I delete my account and personal data?

05 Does cv7777 share my data with third parties?

06 How does cv7777 use cookies and can I turn them off?

Privacy Policy

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